Our expertise
Beyond digital, a hands-on presence.
Mastering product, process, and quality.
Our expertise is rooted in the workshops. We conduct physical audits at every refurbishment partner, followed by regular on-site visits to ensure standards are maintained over time.
Process validation
Analysis of production lines and test benches
Parts sourcing
Control of component origin and quality
Social compliance
Verification of working conditions
Technical support
Support for skills development
Ongoing monitoring
Regular on-site visits to verify continued compliance with quality standards
Data security
Certified personal data erasure, GDPR compliance and verified security protocols
Data-driven reliability
A control center that guarantees your business continuity.
| Indicator | Commitment |
|---|---|
| Availability (Uptime) | 99.9% |
| Stock/price updates | Real-time |
| Incident response time | < 4h |
| Reporting | Custom dashboards |
Certifications & Compliance
We are pursuing a certification program to formalize our standards. Full transparency: here is our roadmap.
EcoVadis
In preparationRecognized CSR rating, required by major accounts
Target 2026RecQ by DEKRA
In preparationFirst European label dedicated to refurbishment quality
Target 2026ISO 27001
PlannedInformation security. Enterprise prerequisite
Target 2027NIST 800-88
In progressCertified data erasure. Already practiced, formalization underway
2025-2026None of these certifications have been obtained yet. This timeline reflects our real commitments and transparency.
QuelBonPlan.fr: battle-tested in the real world
Our B2C website is the live testing ground for our infrastructure. Every technical component — sourcing, quality control, logistics — is battle-tested on 55,000+ references before being deployed for our B2B partners.
Discover QuelBonPlan.fr
Deliver quality to your customers, protect your brand
Our product and process expertise guarantees a quality standard that lets you put your brand behind refurbished with full confidence.
86% of French consumers are keeping their devices longer. Refurbished quality is the tipping point.